Privacy Policy

Last updated: September 14, 2026

Mossy Magic respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit mossymagic.com, contact us, or place an order.

Information We Collect

We may collect information you provide directly to us, including:

  • Your name
  • Email address
  • Phone number, when provided
  • Billing and delivery or shipping address
  • Order and purchase information
  • Messages or other information you send through our website or by email

We may also collect limited technical information when you use our website, such as your browser type, device information, IP address, pages visited, and similar usage data used to operate, secure, and improve the site.

Payment Information

Payments are processed by third-party payment providers such as Stripe. Mossy Magic does not directly store your full credit or debit card number. Payment information is handled by the payment provider according to its own privacy and security practices.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Arrange local delivery, pickup, or shipping when applicable
  • Send order confirmations and other transactional messages
  • Respond to questions, custom-order requests, or customer service inquiries
  • Prevent fraud, abuse, and security incidents
  • Maintain and improve our website and services
  • Comply with tax, accounting, legal, and regulatory requirements

How We Share Information

We do not sell your personal information. We may share information only when reasonably necessary to operate Mossy Magic, including with service providers that help us with:

  • Payment processing, including Stripe
  • Website hosting, performance, and security, including Cloudflare
  • Transactional email delivery, including Resend
  • Shipping, delivery, or order fulfillment when applicable
  • Analytics, technical support, or other business operations

We may also disclose information when required by law or when reasonably necessary to protect Mossy Magic, our customers, or others from fraud, security threats, or other harmful activity.

Cookies and Similar Technologies

Our website and the services we use may use cookies or similar technologies to keep the site working properly, remember preferences, protect against abuse, understand site usage, or support checkout functionality.

You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Some information may need to be retained when required for legal, tax, accounting, fraud-prevention, or legitimate business purposes.

Children's Privacy

Mossy Magic is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to websites or services operated by third parties. Mossy Magic is not responsible for the privacy practices or content of those third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date shown at the top of this page. Continued use of the website after an update means the current version of the policy will apply.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

Mossy Magic
orders@mossymagic.com
mossymagic.com